Privacy Policy

Last updated: September 2026

1. About This Policy

This Privacy Policy describes how Clyverqon Ltd ("Clyverqon", "we", "us") collects, uses and protects personal data submitted through the clyverqon.uk website and platform. By using this website or submitting a contact or access request, you acknowledge that you have read this policy.

Clyverqon Ltd is registered in England and Wales. Our registered address is 42 Holborn Viaduct, London EC1A 2FD, United Kingdom. You can contact us at [email protected] or by calling +44 20 7946 0831.

2. Data We Collect

We may collect the following categories of personal data:

  • Contact information: name and email address provided via the contact or access-request form
  • Communication content: the message or request you submit through the contact form
  • Usage data: technical information such as IP address, browser type and pages visited, collected automatically when you use the website
  • Platform activity data: information generated by your use of the Clyverqon platform, where access has been granted

3. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To respond to access requests and contact form submissions
  • To follow up for clarification on requests where necessary
  • To operate and improve the Clyverqon platform and website
  • To maintain records required by applicable law

We do not use your data for unsolicited marketing or share it with third parties for advertising purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under applicable data protection law:

  • Contractual necessity: to process your access request and provide platform support
  • Legitimate interests: to operate and improve the platform and website
  • Legal obligation: where processing is required to comply with applicable law

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions and access request data are retained for a period of up to 24 months from the date of submission, unless a longer retention period is required.

6. Data Sharing

We do not sell or rent personal data. We may share data with third-party service providers who assist us in operating the platform, subject to appropriate data processing agreements. We do not transfer personal data outside the United Kingdom without appropriate safeguards in place.

7. Your Rights

Under applicable data protection law, you have rights including the right to access your personal data, request correction or deletion, restrict or object to processing, and lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been infringed. To exercise your rights, contact us at [email protected].

8. Cookies

The clyverqon.uk website may use essential cookies to support basic functionality. No advertising or tracking cookies are used. You can adjust your browser settings to control cookie behaviour, though this may affect website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published at clyverqon.uk/privacy.html with a revised date. Continued use of the website following an update constitutes acceptance of the revised policy.

10. Contact

For any questions about this Privacy Policy or how we handle your data, contact Clyverqon Ltd at [email protected], by telephone on +44 20 7946 0831, or by post at 42 Holborn Viaduct, London EC1A 2FD, United Kingdom.